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Benchmark Email LiveChat Integration

Connect your chat service with email marketing

Follow up with customers and leads and stay top-of-mind by adding them to your contact lists thanks to the Benchmark Email LiveChat Integration. Automatically add contacts to your Benchmark Email lists when they interact with you via chat. This integration is available free with every Benchmark Account.



  • Benchmark Email account (works with Free or Paid Plans)
  • LiveChat Account

Integration Is Fast & Easy:

  • No download necessary
  • Build your Benchmark Email list(s)
  • Create quality engagement with the power of email marketing

How to Integrate:

  1. Log into Benchmark Email
  2. Select Integration from the User Menu at the top-right of the page
  3. Scroll to the bottom of the page and select View More
  4. Go to the LiveChat integration option
  5. Login to your LiveChat account on their website
  6. Select My profile in the user menu on the top-right of the dashboard
  7. Click Edit near the top-right of your profile page
  8. Select For developers near the top of the Edit an agent page.
  9. Back in your Benchmark account, enter the API key where it says LiveChat API Key and Username where prompted then hit Save & Next
  10. Select the list (or create a new one) to which you would like to add contacts and click Save & Next
  11. Map LiveChat Fields according to the data fields in your Benchmark Email list
  12. Click Save & Next